Please read these Terms of Use (“Terms”) carefully as they govern your use of (which includes access to) Renewal by Andersen of Central PA’s (RbA CPA) My Referral Family Program (the Program). 

Your participation in the Program is governed by the RbA CPA Privacy Policy and any additional terms provided by RbA CPA, which are incorporated into these Terms. By signing up for, or otherwise using, the My Referral Family Program, you agree to these Terms. If you do not agree to these Terms, please refrain from using or participating in the Program. 

THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN SECTION 9 BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND. IN ARBITRATION, THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. 

1.1 “We,” “Our,” “Us,” “RbA CPA” refers to Renewal by Andersen of Central PA. 

1.2 “You” and “Your” refer to the individual, business, or entity applying for participation in the RbA Central PA My Referral Family Program. “Program Member” refers to those accepted into the Program who display our products, services, and/or promotions on their website and/or offline through tracking codes in exchange for remuneration from RbA CPA for sales resulting from such displays. 

1.3 “Referral Program” refers to RbA CPA’s My Referral Family program, details of which can be found on our website at: https://www.rbacentralpa.com/myreferral_family/. 

1.4 “Cancelled Purchase” refers to any purchase refunded, canceled, suspended, or subject to chargeback. 

1.5 “Referral Fees” refer to the payments made to you under the Referral Program for the first Qualified Purchase made by a Referred User that you directly referred to RbA CPA, as per the terms of this Agreement. 

1.6 “RbA CPA Marks” refers to all trademarks, trade names, logos, copyrights, service marks, corporate names, and any other distinctive name or brand related to RbA CPA, whether registered or unregistered. 

2.1 This Agreement sets forth the terms and conditions for your application to and participation in the Renewal by Andersen My Referral Family Program (the ‘Referral Program’). By submitting an application or participating in the Referral Program, you confirm that you have read, understood, and agree to abide by this Agreement and the RbA CPA Terms and Conditions. 

3.1 Program Participation: To participate in the Program, visit https://www.rbacentralpa.com/myreferral_family and follow the instructions to refer friends, family members, or colleagues by entering their names, address, phone number, and email address.

Individuals who receive a referral via a Member are “Friends.” An “Eligible” Member who is fully compliant with these Terms and Conditions may receive “Reward(s)” for every “Qualified Referral” (All terms in quotes to be understood as defined above). 

By participating in the Program, a Member represents that he or she has his or her Friend’s prior consent to provide their information for use in this Referral Program. 

To be eligible, a Member must be a legal resident of the United States, reside in the RbA CPA service area, and be at least 18 years old. 

Individuals must follow all instructions outlined in this document to receive a referral reward. No other referral claims will be honored if these instructions are not followed.

3.2 Making a Referral: To make a referral, a Member must first register at https://join.myreferralfamily.com. Both purchasers and non-purchasers are eligible. After registration, the Member will receive a unique referral link (‘Personal Link’) to share with family and friends. Credit for Qualified Referrals can be monitored through the program dashboard. 

Members must only refer individuals who meet the requirements of these Terms and Conditions. Self-referrals are not permitted. 

A Friend can only be referred by one Member.  

If a Friend is referred by multiple Members, only one Member will receive payment. RbA CPA has full discretion upon who receives the reward unless notified by the referral. 

Referred Friend must be a new customer who has not previously made a purchase or inquiry with RbA CPA. 

3.3 Referral Rewards: Members will receive 10% of the purchase price (up to $500) for each successful referral. Rewards are subject to verification and will be issued once the referred customer’s order status has reached Approved.  

A Qualified Referral occurs when:  

The Member clicks the Program link on the referral site and shares a Referral Program Link through designated channels with a person, the Referral.  

If the Referral uses that link and follows the instructions shared by the Member and becomes a RbA CPA customer, they will then be a qualified referral. 

The Member will receive a referral reward when the Referred customer’s purchase status has been updated to ‘Install Needed” in Salesforce. 

Payment Process: Referral order status will be checked weekly. Once the status reaches the Approved Status, a gift card request will be processed and delivered to the recipient’s email address on file. 

3.4 Reward Conditions: Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to the Participant. Participants are solely responsible for reporting such items on their tax returns and paying any associated tax liability. 

Any persons who earns over $600 in referral rewards during a fiscal year must provide RbA CPA with a copy of their W9 by emailing it to ap@rbacentralpa.com. Any delays in payment because of failure to submit W9 is not the responsibility of RbA CPA or its employees. 

4.1 Termination by RbA CPA: We reserve the right to terminate the MyReferral Family Program at any time, for any reason, with or without notice. Termination will be effective immediately upon RbA CPA’s delivery of notice of termination to the participants via our website. 

4.2 Termination by Participant: Participants may choose to terminate their participation in the My Referral Family Program at any time by providing written notice to RbA CPA. Termination will be effective immediately upon RbA CPA’s receipt of such notice. 

4.3 Effect of Termination: Upon termination of the MyReferral Family Program, participants will no longer be eligible to earn referral rewards for any referrals made after the termination date. The Company will honor referral rewards for referrals made prior to the termination date, provided that such referrals meet all the requirements set forth in the program terms and conditions. 

4.4 Outstanding Rewards: Any outstanding referral rewards earned but not yet paid to the participant prior to the termination date will be processed and paid according to the normal payment schedule. 

4.5 No Liability: The Company shall not be liable to any participant for any modifications, suspension, or termination of the MyReferral Family Program, or for any loss of opportunity to earn referral rewards. 

4.6 Amendment: The Company reserves the right to amend the terms and conditions of the MyReferral Family Program at any time. Participants will be notified of any changes via updated Terms on the Company’s website. Continued participation in the program after such notification will constitute the participant’s acceptance of the amended terms and conditions. 

4.7 Refusal: The Company may, at its sole discretion, refuse service to any Member. 

5.1 We reserve the right to investigate any suspicious or inappropriate activity relating to the Referral Program. Notwithstanding any provision of these Referral Terms, we are not be obligated to pay any Referral Rewards if we determine, in our sole discretion, that (a) the Sign-Up Process completed by a Qualifying Referral is not a bona fide transaction, including, without limitation, if you use a Referral link to register for more than one account; or (b) you have engaged in any fraudulent or deceitful behavior in connection with the Referral Program, including, without limitation, if you, directly or indirectly, offer any person a financial or other incentive to complete the Sign-Up Process using your Referral Link or attempt to redirect traffic from, or divert Referral Rewards from, any other participant in the Referral Program. We reserve the right, in our sole discretion, to delay payment of any Referral Rewards while we investigate your participation in the Referral Program or any use of your Referral Links. 

5.2 RbA CPA is not responsible for any technical issues, delays, or failures that may prevent participants from successfully referring new customers or earning rewards. 

5.3 RbA CPA’s liability for any claims related to the referral program is limited to the value of the referral reward. 

6.1 RbA CPA will collect and use personal information in accordance with its Privacy Policy.  

6.2 Participants agree to obtain consent before disclosing any referred customer’s personal information. 

7.1 These terms shall be governed by the laws of the state where RbA CPA is based. 

8.1 By participating in the Referral Program in any way, you agree to be bound by these Referral Terms and any conditions specified by RbA CPA. If you do not agree to all terms and conditions of these Referral Terms, you may not participate in the Referral Program. We may revise these Referral Terms occasionally in our discretion, subject to applicable law. When we revise these Referral Terms, we will post the revised version on our website. You are free to decide whether to accept a revised version of these Referral Terms, but accepting these Referral Terms, as revised, is required for you to continue participating in the Referral Program. If you do not agree to these Referral Terms or any revised version of these Referral Terms, your sole recourse is to terminate your participation in the Referral Program. Except as otherwise expressly stated by us, your participation in the Referral Program is subject to, and constitutes your acceptance of, the version of these Referral Terms in effect at the time of your participation in the Referral Program.

9.1Any dispute arising from these Terms and Conditions shall be resolved through binding arbitration rather than in court, except for claims eligible for small claims court. The arbitration will follow applicable rules and be conducted by a neutral arbitrator.

9.2 All arbitrations shall be on an individual basis. No class actions or collective claims are permitted. The arbitrator may not consolidate claims or preside over class proceedings.

9.3 Either party may seek injunctive relief in court for intellectual property or proprietary rights disputes. If any part of this arbitration agreement is found unenforceable, the remainder shall still apply. If the class action waiver is unenforceable, this arbitration agreement shall be void.